Our people
At Clarks, we value our people and we create this section to share with our community the amazing commendations our drivers receive from you. We thank all our drivers for their commitment to the culture and values we strive to achieve. The exceptional customer service positively contributes to Clarks’ reputation in our community, and importantly to the passengers that rely on our daily services. These passengers depend on our drivers for advice, assistance, and of course to get them from point A to point B safely. Our drivers are the face of Clarks in the public arena and make a significant contribution to our business.
Commendations from our passengers
“The Female Lady bus driver was an outstanding driver and the amount of fixed obstacles she had to get around was unbelievable on that route I was on for the very first time. I didn’t get a chance to Thank her for her outstanding and excellent driving skills. She did not even touch a single curb with her wheels and I didn’t have to hang on to my seat rail going around not one corner. I’m an ex-public Bus Driver in NSW on the Central Coast Area and this was by far the most pleasant bus drive in 3 years in Brisbane.” - Bus Driver Denise
“Just wanted to compliment the driver on how lovely he was. I boarded the bus early and watched as he said good morning to every single person who boarded. What a lovely man!” - Bus Driver Peter
“The driver is absolutely wonderful, makes everyone feel welcome on her bus and has a very happy demeanor that is so infectious that I think most people on their journey to work feel happy to be on her bus. This driver is an asset to your business with her positive attitude, great customer service and expert driving. Will look forward to being on her bus again.” - Bus Driver Mary
“The bus driver was wonderful. He was very polite and courteous, and had a great sense of humour that I had most of the bus laughing a lot of the way. He answers questions from a few passengers in perfect detail and I just wanted to commend him on his great service skills.” - Bus Driver Jonathon
“This driver was so lovely, he kept the door closed so people had to give way and let him open the ramp for an elderly lady so she could disembark with her trolley easily. He treated her with utmost respect. Hats off to the driver.” - Bus Driver Semi
“The driver was very nice and confident. He was happy to have a chat and was very cheery! I would like to say thank you for the awesome ride.” - Bus Driver Brian
“I just wanted to say thank you to the my bus driver today. He was very welcoming and drove very smoothly. It was a great experience, excellent job!” - Bus Driver Tony
“This driver is really friendly and down to earth. Today an older lady tripped on her way to a seat and he was very caring and took the time to help her and see if she needed first aid. He checked her over and really took the time for her and then thanked other passengers who also assisted. He especially showed his good nature today.” - Bus Driver Michael
“A man was bolting down the road for the bus. As the bus driver passed him he gave a little toot, so as to say ‘hey mate, all good I see you, I’ll wait for you at the stop’. I thought that was a really nice thing to do and worth praising him for.” - Bus Driver Karim
“Bus driver was friendly and drove well. I witnessed him specifically helping a passenger to find a new address. He was helpful and polite, giving clear directions and help regarding the address and where to get a return bus. I would like to acknowledge the effort the driver has put in beyond the ordinary and pass on my thanks as a witness to this.” - Bus Driver James
“Driver stopped at a school and spoke to a young boy to let him know this must be the boys stop. Boy was shy and introverted, the driver was quite concerned and offered to walk with boy to help him cross road to school. Very commendable on the drivers part! It was delightful to see him help, just wanted to recognise and commend him for his act of kindness.” - Bus Driver Jeffrey
“Shout out to this mornings driver for the inbound trip. Was at the stop early, welcoming passengers on to the bus. Heater was on and was telling passengers to take their time and not to run to the bus as it was close to departure. Genuine driver who clearly takes pride in her work.” - Bus Driver Roslyn
“We had to catch buses to the Suncorp Stadium as the trains weren’t available. We had our 12 year old son in a wheelchair with us and were a little anxious about how this would go. The bus driver was so helpful with ensuring we had space and helping us get the wheelchair into the bus and in position. All patrons onboard were so respectful and it was an all round great experience. We would happily use this service again.” - Bus Driver Adam
